Refugee and Immigrants Program Associate

The Advocates for Human Rights provides free legal representation to low-income asylum seekers, human trafficking survivors, unaccompanied children and detained immigrants in the Upper Midwest.  Consistent with its mission of building the human rights movement by involving volunteers in human rights work, The Advocates recruits, trains, and supports a pro bono panel of over 300 attorneys handling asylum cases before the Asylum Office, U.S. Citizenship and Immigration Service, Immigration Court, Board of Immigration Appeals, and Federal Courts of Appeal.  The Advocates participates in coalitions of local and national legal service providers to ensure that asylum seekers in the United States have access to legal services.

The Program Associate has daily client contact including conducting client intake interviews by phone and in person, assisting clients with application preparation, and providing referrals; coordinates the Volunteer Interpreter Panel by recruiting, training and managing assignments for volunteer interpreters; coordinates the program’s interns; provides clerical and administrative support to the program and greater organization, including assisting with the client database management.  The Program Associate reports to the Refugee and Immigrant Program Director, working with the rest of the Program staff to ensure that high-quality legal services are delivered to clients.  

Primary responsibilities include:

Client Services

  • Conduct client intake, including phone intake, interviews, case evaluation, and country conditions research
  • Work under attorney supervision with clients to draft family reunification petitions, permanent resident applications, employment authorization applications, asylum applications, affidavits and other related documents.
  • Provide legal and social service referrals, including maintaining referral lists
  • Maintain client files, including bi-annual case status updates
  • Provide interpretation and translation for clients as needed
  • Other duties as assigned

Volunteer Coordinator

  • Coordinate the Volunteer Interpreter Panel, including recruiting and training volunteer interpreters, maintaining volunteer roster, placing cases with volunteers, reviewing translations and providing follow up at close of case
  • Coordinate volunteers on the National Asylum Helpline, including recruiting and training volunteers, and coordinating volunteer schedule
  • Coordinate selection, scheduling, and evaluation of program interns
  • Provide day-to-day supervision and assignments to interns
  • Other duties as assigned

Organization Duties

  • Provide support to front desk staff
  • Participate in staff meetings
  • Support Asylum Conference, special events, Coffee & Case Discussion series, and fundraisers
  • Other duties as assigned

 

Qualifications: B.A. or equivalent degree. The candidate will have excellent writing skills; excellent organizational skills and attention to detail; the ability to work both independently and as part of a team in an environment with a changing pace; and possess familiarity with the refugee and immigration system. Experience with immigration case handling is a plus, but is not a requirement.  Experience with Microsoft Access is preferred, but not required. The candidate should also be responsive to staff needs and have an interest in human rights, social justice and international affairs. The ideal candidate will communicate effectively with an exceptionally diverse clientele, including through interpreters.  Fluency in a relevant language other than English is required; fluency in Spanish is strongly preferred

Compensation:  Compensation is commensurate with experience. Our generous benefit package includes vacation, medical, dental, long term disability/AD+D/life insurance and pre-tax retirement plan.

 

To apply, please mail cover letter and resume to:

Program Associate Search
The Advocates for Human Rights
330 Second Ave. South, Suite 800
Minneapolis, MN 55402-1940
 
Or apply by email to: careers@advrights.org with the subject line "RIP Program Associate Search"
 
Application Deadline: July 15, 2019
 
NO PHONE CALLS OR E-MAIL INQUIRIES PLEASE.
 
The Advocates is committed to cultural diversity and does not discriminate on the basis of race, color, sex, age, religion, sexual orientation, disability or any other legally protected status.