Volunteer Coordinator

Job title:         Volunteer Coordinator
Reports to:     Deputy Director
Job type:        Full-time

Position Summary

The Advocates for Human Rights seeks to mobilize pro bono engagement to protect human rights. Since 1983, The Advocates for Human Rights has worked to implement international human rights standards to support civil society and reinforce the rule of law. The Advocates for Human Rights is based in Minneapolis, Minnesota, and works in its home community and in partnerships around the globe to end violence against women, protect the rights of migrants through legal and policy advocacy, abolish the death penalty, engage in international human rights mechanisms, and promote human rights education. The Advocates for Human Rights is a volunteer-driven organization dedicated to the idea that everyone has a part to play in defending human rights. Engaging more than 800 volunteers annually, The Advocates for Human Rights leverages $6 to 8 million in pro bono contributions each year.

The Volunteer Coordinator will help to enhance the organization’s volunteer engagement and effectiveness and will ensure smooth operation of the organization’s robust internship program. The Volunteer Coordinator will report to the Deputy Director and will work closely with the Pro Bono Counsel and the program and administrative (development, communications, operations) teams to support effective volunteer engagement throughout the organization.

Primary Duties and Responsibilities

  • Volunteer Coordination
    • Coordinate day-to-day operations of front desk volunteer program, including recruitment, onboarding, scheduling, training, project assignments, recognition, and offboarding.
    • Coordinate Minnesota State Fair and other event volunteers, including recruitment, scheduling, training, and recognition.
    • Work with program and administrative teams on ongoing or ad hoc volunteer initiatives including the interpreter/translator panel, National Asylum Help Line, and court observation projects, by supporting recruitment, onboarding, recordkeeping, recognition, and offboarding.
    • Foster innovation throughout the organization by helping program and administrative teams identify new volunteer opportunities, pilot new projects, and evaluate new approaches.
  • Internship Program Management
    • Serve as the organizational point-of-contact for internships with intern candidates and academic partners.
    • Work with program and administrative teams to regularly identify internship needs and capacity.
    • Maintain up-to-date internship postings on the organization’s website and on appropriate internship platforms.
    • Timely respond to inquiries from intern candidates.
    • Receive, route, and respond to internship applications.
    • Onboard/offboard interns and coordinate learning opportunities throughout internships.
    • Ensure recruitment of interns meets organization’s strategic and programmatic goals.
  • Data Management
    • Ensure volunteer data is accurately collected, entered, updated, and managed, including regular syncing of volunteer management platforms.
    • Assist with management of email lists, online forms, and other online communications and constituent management systems to maximize engagement of volunteers.
    • Coordinate monthly reporting on volunteer engagement across programs, including in-kind contributions.
  • Volunteer Engagement
    • Timely respond to inquiries from potential volunteers, routing them internally or to external partners as appropriate.
    • Identify and represent the organization at appropriate volunteer recruitment events.
    • Work with the communications team to support digital engagement of volunteers, including managing LinkedIn and ensuring The Advocates’ online presence reflects up-to-date volunteer opportunities.
    • Coordinate volunteer recognition events, including the annual volunteer open house.
  • Other Duties as Assigned
    • The Advocates is a dynamic, team-driven organization that values collaboration and sometimes needs “all hands on deck.


Essential Skills:

  • Successful and positive work experiences building effective, high quality relationships with partners, including the ability to connect with and engage diverse populations.
  • Detail-oriented, deadline-driven, flexible, and able to manage multiple projects simultaneously.
  • Experience working with volunteer management platforms and other data management systems and strong overall technical skills and the ability to learn new platforms.
  • Excellent written and verbal communication skills; ability to write clearly and persuasively and to conceptualize and communicate work in concise, compelling ways.
  • Fluency in English required; fluency in another language a plus.

Demonstration of Shared Values:

Demonstrated interest in and knowledge of The Advocates for Human Rights’ mission; experience working with diverse communities.

Highly Motivated and Collaborative:

Enjoys problem-solving and figuring out how to get things done in accordance with deadlines, deliverables, and changing circumstances; detail-oriented self-starter with strong inter-personal skills who works well independently and with teams; comfortable working in a collaborative, team-driven organization.


Compensation is commensurate with experience. Our generous benefit package includes vacation, medical, dental, long term disability/AD+D/life insurance, and pre-tax retirement plan.


To Apply

Please mail cover letter and resume to:

Volunteer Coordinator Search
The Advocates for Human Rights
330 Second Avenue South, Suite 800
Minneapolis, MN  55401

Or e-mail: careers@advrights.org (include “Volunteer Coordinator Search” in subject line)


No phone-calls or e-mail inquiries, please.


Application Deadline:  December 2, 2019


The Advocates for Human Rights is an equal opportunity employer. The Advocates is committed to cultural diversity and does not discriminate on the basis of race, color, sex, age, religion, sexual orientation, disability or any other legally protected status.